Case Study:

Ad-VANCE Talent Solutions, Inc.: Actions Speak Louder than Words

 

 

The Test: Actions speak louder than words

Ad-VANCE Talent Solutions, based out of Bradenton, Florida, is an independently owned and operated staffing and recruiting company. They offer employers and job seekers support with positions in office/clerical, light industrial, accounting/finance, engineering, information technology, human resources, medical administrative, legal administrative, and other professional positions.

Owner and President of Ad-VANCE Talent Solutions, Brion Sunseri, began research and analysis of TempWorks Software with current customers when he recognized Ad-VANCE’s former provider could not deliver on its promise for adequate service assistance, consistent follow-up, and ease of use. He was looking for a partnership that didn’t over-promise and under-deliver, as his previous vendor had.

Ready, Set, Action

The TempWorks suite offered them everything they were looking for. VP of Operations, Sara Luchsinger, CSP was most impressed by the TempWorks team member sent to assist through the implementation, and create quick solutions for a smooth transition. Together, we found ways of doing business—specific to SEEK Careers/Staffing—that made life easier for their clients and themselves. With an up-to-date, and accessible web portal, they gave customers a quick and easy way to check an order status, view job candidate profiles, review invoices, and account summaries.

TempWorks software helped them develop time-saving solutions with a more streamlined system. Sara said they had “a complicated activity report that took each branch roughly an hour of time to create each week. TempWorks was able to create a report we run each week and have data in less than 30 seconds.” With the help of TempWorks’s HRCenter software, they were able to quickly and accurately audit and track references and background checks. Service improved for all branches.

The TempWorks Effect

Sitting down face-to-face and discussing problems and solutions allowed us to understand and meet their needs. TempWorks provided a quick solution to monitor records at the push of a button. They wanted a less hands-on approach for each file, and now they are able to quickly give clients the numbers they need when they need them. Proof that SEEK could do what it had promised. TempWorks empowered SEEK. SEEK empowered its clients. That’s the kind of service we endeavor to accomplish at TempWorks—like a gift that keeps on giving.

“I love dealing with the TempWorks team, they really listen to and care about our company.”

Sara Luchsinger, CSP, Vice President of Operations at SEEK Careers/Staffing

SEEK Careers/Staffing is an award-winning, recognized staffing & recruiting company, founded in 1971.

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Sales Experience | CRM
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